Resolved Case: Deep Cleaning Brings New Life to High-Traffic Office Space

Client: Regional Financial Services Firm
Location: Downtown Vancouver
Service: Deep Cleaning – Full Office Reset
Team: 4 EBM Janitorial Technicians

​The Challenge

The client, a busy financial office located in a high-rise building in downtown Vancouver, contacted EBM Janitorial after noticing a decline in workplace cleanliness despite their daily cleaning routine. Over time, carpets had become dull and stained, break room appliances were showing signs of grime buildup, and high-touch surfaces like doorknobs, elevator buttons, and light switches had not been thoroughly sanitized in months. The company was preparing for a site visit from head office executives and needed the space to reflect their standards of professionalism and hygiene.

Our Approach

EBM Janitorial quickly deployed a dedicated team of four technicians specializing in deep cleaning. We started with a walkthrough of the entire office space to identify problem areas and create a customized plan. Our process included:

• Carpet Extraction Cleaning using hot water and eco-friendly solutions to remove deep-seated dirt and stains.
• Break room Deep Clean, including interior appliance cleaning, degreasing of backsplash tiles, and sanitization of countertops.
• High-Touch Surface Disinfection across all common areas, boardrooms, and personal workspaces using hospital-grade disinfectants.
• Washroom Refresh, focusing on thorough cleaning of toilets, sinks, mirrors, and floors to restore freshness and hygiene.
• Window Spot Cleaning, whether ground level, low or high rise, our window washers may use squeegee, tucker pole or bosun chair.

The Result

The transformation was immediate and noticeable. The office felt fresher, smelled cleaner, and the carpets regained their original tone. Employees returned to work Monday morning greeted by a noticeably cleaner and healthier environment—boosting morale and reinforcing the company’s commitment to workplace wellness. Management was particularly impressed by the attention to detail and seamless coordination with building access and schedules.

The head office visit went off without a hitch, and the client has since added quarterly deep cleans to their ongoing janitorial plan with EBM.

“EBM’s team was professional, efficient, and thorough. We didn’t realize how much our space needed this level of cleaning until we saw the results. We’re absolutely continuing with deep cleaning services on a regular basis.”

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